WEBSITE POLICIES PRIVACY POLICY COPYRIGHT
WARRANTIES AND DISCLAIMERS DISPUTE RESOLUTION
All use of this website and website content, downloads, and products are subject to these Terms of Use. By accessing or using this website or making any purchases, you agree to be bound contractually by these Terms of Use and any amendments thereto. We reserve the right to modify these Terms of Use without notice by posting amended Terms of Use that is always accessible here via the link to the Contact page.
All references to “we”, “us”, and this “website” shall be mean https://whatiscodependency.com and www.darlenelancer.com.
Website Policies
We provide content for general educational purposes. Information on this website and blogs, articles, audio and video materials, books, downloads, and seminars are for general information. They are not a substitute for psychotherapy with a licensed mental health practitioner and should not be relied upon for any diagnosis, treatment, or advice with regard to your personal symptoms, relationships, or mental health. Nothing on this website or in any communication with us or Darlene Lancer, including without limitation, all information in emails and replies to comments, constitutes professional advice, nor are they intended to create a special, professional, or client-therapist relationship. No privilege exists between you and us. Always seek the advice of a physician or qualified mental health provider with any questions you may have regarding any medical or mental health symptom or condition. Never delay in seeking professional advice or treatment because of something you read here or online. If you are not a client, we cannot give you a diagnosis or specific opinion outside of a professional relationship. See Services if you’d like personal advice.
Reviews and Blog Comments
When you post a review or comment on this website, you’re added to our mailing list. You may notify us to unsubscribe or use the link at the bottom of any marketing email you receive.
Your reviews and comments are not considered private or privileged, but your email address is not made public. All comments are moderated. We review and in our sole discretion and without notice edit or delete any comment that is repetitive, too lengthy, spam, profane, or those we determine to be inappropriate. In submitting a review or comment, you agree that we are not liable to you in any manner regarding it or with respect to use by anyone else of same or any reply by us or anyone else, including anything that may contain libelous, defamatory or offensive material. We have no obligation to you with respect to comments or use or your reviews or comments made by third parties.
Subscriptions and Mailing List
The mailing list and blog subscriptions are separate. If you sign-up for our mailing list, comment on a page or blog, email us, or complete or cancel an order, you’re added to our mailing list for annual or semi-annual promotional announcements about special offers and other important messages regarding media, events, products, and services pertinent to this website. If you subscribe to the website blog, your Personal Data (defined in Privacy Policy) is only added to the blog mailing list.
However, if you signed up in the website sidebar for the mailing list, you’re automatically registered for a monthly blog subscription. Alternatively, if you subscribe to the website blog, you will not be automatically added to the email mailing list. You may unsubscribe from the monthly blog via the unsubscribe link when the blog is sent to you. This will not remove your information from the email mailing list. If you would like to unsubscribe from our email mailing list, you may do so with the unsubscribe link in a promotional email or telephone us or email [email protected] to opt-out at any time.
To never hear from us again, use the unsubscribe links both when you receive promotional and blog subscription emails. Using links in an email to unsubscribe yourself from only one subscription doesn’t necessarily unsubscribe you from the other. You may also contact us to review and/or correct your Personal Data. For more information regarding your Personal Data and non-personal information collected, see the Privacy Policy.
Client Comments and Product Reviews
Client comments were made at the conclusion of treatment without payment or benefit in exchange for them. They represent individual experiences based on each client’s unique history, personal commitment to coaching or therapy, and the duration of treatment. To the best of our knowledge, we believe clients are giving their honest opinion. To the extent a comment is a “success story” or “best-case scenario,” assume that it is exceptional and may not be your experience. Contact us if you want more information about expected typical results clients generally achieve. As there are many variables, there is no way of predicting outcomes or your unique experience. We keep on file data to substantiate clients’ comments. Their names cannot be revealed to protect client confidentiality.
Most of the product reviews are copied from independent reviewers and buyers on other online booksellers, such as Amazon and Barnes and Noble. You may view them on those websites. To the best of our knowledge, we believe buyers are giving their honest opinion, but we have no way to verify that. A very few reviewers received a promotional copy of the product. Base your decision to purchase on your own due diligence.
Purchases with PayPal
You do not need to join PayPal to pay for products, and may pay as a “guest” by debit or credit card or echeck. If you don’t receive a product ordered and paid for on this website, please check your Spam and Junk Mail folders. If you don’t find it there, please email us at [email protected] for the product before initiating a claim with PayPal or your credit card company, which will severely delay your receiving the ordered products.
Privacy
Personal information you provide is treated with deep respect and confidentiality. It is safeguarded to protect your privacy. We store personal information for only as long as we have a reason to keep it or until you request its removal. We aim to make it as simple as possible for you to control what information is shared and permanently deleted. We aim for full transparency on how we gather, use, and share your personal information. We do not sell or license your Personal Data. Please note that email is not encrypted and is not considered a secure means of transmission. If this concerns you, it is recommended that you consult Darlene Lancer by telephone, not email.
Cookies
This website uses cookies to facilitate basic functions like page navigation as well as statistic cookies that help our website understand how visitors interact with us by collecting and reporting information. We don’t allow advertising on this website. For information regarding use of cookies, the collection and use of your Personal Data, and how to opt-out, see the Privacy Policy.
Paypal
PayPal uses cookies. Its use and handling of information given them is governed by PayPal’s Privacy Policy. You may familiarize yourself with PayPal’s Terms of Use Agreement and Privacy Policy. PayPal forwards us non-banking information that it collects to verify and complete transactions, and this information is held in strict confidence.
Copyright
Unless otherwise stated, all information on this website is protected by exclusive copyright and may not be copied, reprinted, reproduced, or transmitted in any form or by any means, without prior written permission from Darlene lancer. All rights are reserved worldwide. We welcome sharing links to articles and blog posts on social media and bookmarking sites and forwarding blogs and pages to you or family and personal friends. Please contact us for permission if you’d like to print, publish in any manner, reproduce for educational purposes, or repost a blog, page, or article, or any part thereof from on this website or from products offered on this website.
We take copyright infringement very seriously and will investigate and fully enforce our rights in connection with any and all violations of our copyright.
Any notice claiming copyright infringement by us regarding content on this website should be directed to [email protected]. Any notice of alleged infringement should contain a link to the copyrighted work and the alleged infringing material, and the specific language in each work, as well as your name as the copyright owner, address, telephone number, and email address with a statement made in good faith that the alleged infringing material violates your copyright. The notice must be signed by you under penalty of perjury as to its accuracy and that you are the copyright owner with the authority to enforce the copyright you claim is being infringed.
Warranties and Disclaimers
WE MAKE NO REPRESENTATION OR WARRANTY WITH RESPECT TO THE CONTENT, PRODUCTS, AND SERVICES ON THIS WEBSITE. THIS WEBSITE AND DARLENE LANCER SPECIFICALLY AND FULLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEBSITE’S CONTENT, PRODUCTS, AND SERVICES. THIS WEBSITE AND DARLENE LANCER SPECIFICALLY AND FULLY DISCLAIM ALL LIABILITY, LOSS, OR DAMAGE ARISING OUT OF YOUR USE OF THIS WEBSITE, ANY CONTENT, PRODUCTS, DOWNLOADS, AND/OR CORRESPONDENCE WITH HER OR US, AND LIABILITY TO ANYONE FOR DIRECT, INDIRECT, SPECIAL, OR OTHER DAMAGES OF ANY KIND IN CONNECTION WITH THIS WEBSITE, ITS PRODUCTS, SERVICES, OR CONTENT, OR ANY THIRD PARTY THAT LINKS TO OR FROM US, INCLUDING THOSE WHO PLACE COOKIES ON THIS WEBSITE, REGARDLESS OF CAUSE. WE DO NOT REVIEW OR CONTROL THIRD PARTIES, GOOGLE, OR SOCIAL MEDIA THAT LINK TO OR FROM THIS WEBSITE, AND DISCLAIM ANY RESPONSIBILITY FOR THEIR CONTENT, ACTIONS, AND POLICIES. YOU MAY BE SUBJECT TO THE PRIVACY POLICIES OF SUCH THIRD PARTIES AND SHOULD FAMILIARIZE YOURSELF WITH THEM. THESE DISCLAIMERS ARE AN ESSENTIAL PART OF THE TERMS OF USE AND YOUR AGREEMENT TO THEM.
Dispute Resolution
We want to ensure that you have a positive experience using this website and products. Please contact us if you have a complaint, and we will attempt to resolve it swiftly and amicably. Please contact us prior to filing a dispute with PayPal or your credit card company, which will severely delay prompt resolution. It you did not receive a confirmation email for a purchase, in most cases, you can find it in your Spam/Junk mail folders.
If we’re unable to resolve a dispute arising out of use of this website, it shall be submitted to mediation in accordance with the rules of Arts Arbitration and Mediation Services, a program of California Lawyers for the Arts. If mediation is not successful, any unresolved dispute shall be submitted to final and binding arbitration. The arbitrator shall be selected in accordance with the rules of Arts Arbitration and Mediation Services, a program of California Lawyers for the Arts. If such services are not available, the dispute shall be submitted to arbitration in accordance with the laws of the State of California. The arbitrator’s award shall be final, and judgment may be entered upon it by any court having jurisdiction thereof. Should either party file an action contrary to this provision, the other party may recover attorney’s fees and costs up to $1000.00.
All matters and disputes pertaining to the website, products, and services are governed by California Law. Jurisdiction and venue shall be in the City of Santa Monica, Los Angeles County.
Effective June 25, 2019